(Updated 23rd March , 2020 2PM) There’s never been a more important time for us to make sure our entire production is as safe as possible. So from our restaurants, to our delivery service, we’ll ensure every interaction remains a safe and enjoyable experience.
So here’s what we’re doing:
Contactless
Our crew will now be wearing gloves when taking orders, handling payments, and continuing to do so while preparing your meals. We encourage you to use 'tap and go' card payment or follow safe payment best practices, meaning cash and receipts should be handed over by holding one end and coins dropped into the palm of the recipient.
No more
Self-serve drink machines will be closed and we are no longer accepting reusable coffee cups. We have also stopped using trays and McCafé® crockery cups - from now on all orders will be placed in takeaway bags and takeaway coffee cups.
Extra cleaning in high-touch areas
We’ve upped the level and frequency of cleaning contact surfaces in our restaurants including self-order kiosks, EFTPOS terminals, doors, tables and playlands.
Keeping our hands clean and your food safe
Our staff regularly wash their hands with anti-microbial hand wash and, as always, wear gloves as they prepare your meal.
McDelivery
If you’re keen to stay safe in the comfort of your home, we can get your food to you in a way that means you don’t have to come in contact with anyone. We can simply arrange for your McDelivery order to be left at your door – just pop it in your notes when you order via UberEats.
Drive-Thru Convenience
Using our convenient Drive-Thru lane is perfect for practicing social distancing. For a more convenient contactless transaction, use tap and go payment.
Extra hand sanitiser for you
As well as the usual anti-microbial handwash, we’re in the process of placing extra hand sanitiser units for you to use in all our restaurants.
Ingredients from a dependable source
We continue to work with our trusted New Zealand suppliers who provide us with over 85 percent of the quality ingredients we use in our food.
We’re learning what works
In times like these, we learn from what our McDonald’s restaurants around the world are doing. Each day, we’ll do everything we can to keep serving you good food, safely.
Our Macca’s team and our suppliers are doing everything to ensure our restaurants are the safe and friendly places they’ve always been. The ever-changing nature of Covid-19 means these are difficult days for all of us. So thank you for trusting us with your family, and your food.
