Macca’s® Team

Who we are.

McDonald’s® New Zealand

McDonald’s New Zealand opened its first restaurant in 1976 in Porirua. Today there are 167 McDonald’s restaurants across New Zealand, with around one million people visiting our restaurants every week.

In New Zealand, 80 per cent of McDonald’s restaurants are franchised by local business men and women who own and operate their restaurants as independent businesses.

McDonald’s success is built on a foundation of integrity. Hundreds of millions of people around the world trust our brand and we earn that trust every day by respecting our customers and employees, and delivering outstanding quality, service, cleanliness and value (QSC&V).

Customer Enquiries

For customer enquiries, complaints or feedback, you can contact us online here.

Phone or fax:
Customer Services phone/fax: 0800 539 4303 or (09) 539 4303
(Hours of operation: 10am to 7.30pm Monday and Tuesday, 8.30am to 4pm, Wednesday to Friday)

Head office and general enquiries:
302 Great South Road
Greenlane, Auckland 1051
Ph: (09) 539 4300
Postal: PO Box 6644, Wellesley Street, Auckland 1141

Our management team

A snapshot of our management team in New Zealand is provided below:

Kylie Freeland
Managing Director

Luke Rive
Director of Marketing