Soft Serve

Kiwis’ favourite soft serve is always creamy, fluffy and made with fresh New Zealand milk and cream.

Our long-term milk supplier, Fonterra, a dairy company owned by farmers throughout the country who raise cows that graze on grass as nature intended to produce the fresh milk and cream that goes into our soft-serve mix.

From the farms, the milk travels to Fonterra’s beverage plant at Takanini, Auckland where it’s turned into a liquid soft serve mix within 24 hours before being distributed to our restaurants.

More than 70 hardworking Fonterra staff ensure the end-result every time is the delicious, creamy delight Kiwi’s love. A team of sensory experts taste every batch of soft serve mix manufactured to ensure our customers always get the same delicious experience.

The soft serve liquid mix is poured into the sundae machines in McDonald’s restaurants where it is whipped and chilled to become a solid. No additional ingredients are added in this process apart from air.

McDonald’s restaurants can opt to have their McDonald’s Soft Serve Sundae bottles collected from restaurants by Fonterra and upcycled into milk crates and fence posts.